Terms and Conditions

Effective Date: 11/12/2024

Group of Independent Service Providers (GIPS) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and share your information when you use our platform, including our website and mobile app. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

A. Personal Information

  • Name, email address, phone number, and physical address.
  • Payment details, including credit/debit card information (processed securely).
  • Profile details for service providers, such as skills, certifications, and work history.

B. Usage Information

  • Log data, including your IP address, browser type, and access times.
  • Device information, including operating system and unique identifiers.
  • Location data to connect you with nearby service providers or customers.

C. Communication Information

  • Messages, feedback, and reviews shared on the platform.
  • Information from customer support interactions.

D. Cookies and Tracking Technologies

  • Cookies and similar technologies to track your usage patterns and improve the user experience.

2. How We Use Your Information

We use the information we collect to:

  1. Provide Services: Facilitate bookings, process payments, and deliver requested services.
  2. Improve the Platform: Analyze user behavior to enhance functionality and usability.
  3. Personalize Experiences: Offer tailored recommendations and services based on your preferences.
  4. Communication: Send notifications, updates, and promotional offers (with your consent).
  5. Security and Fraud Prevention: Monitor activities to detect and prevent fraudulent or unauthorized use of our platform.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: To connect customers with verified professionals for requested services.
  • Payment Processors: To facilitate secure payments.
  • Third-Party Partners: For services such as marketing, analytics, and technical support.
  • Legal Authorities: When required by law or to protect our rights, users, and platform integrity.

4. Data Security

We take the security of your data seriously and implement industry-standard measures, including:

  • Encryption to protect sensitive information.
  • Secure servers to store personal and payment data.
  • Regular security audits and updates to prevent breaches.

However, no system is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights

As a user of GIPS, you have the right to:

  • Access Your Data: Request a copy of the information we hold about you.
  • Update Your Information: Correct any inaccuracies in your data.
  • Delete Your Data: Request the deletion of your personal information (subject to legal obligations).
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at [Insert Contact Email].

6. Data Retention

We retain your information as long as necessary to provide services and fulfill legal obligations. Once your data is no longer needed, we securely delete or anonymize it.

7. Cookies and Tracking

We use cookies and tracking technologies to:

  • Remember your preferences.
  • Analyze platform performance.
  • Deliver targeted advertisements (if applicable).

You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies before sharing any information.

9. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect information from minors. If we learn that a minor has provided us with personal data, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify users of significant updates via email or platform notifications.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@gisp.com.ng

Group of Independent Service Providers (GIPS) values your trust and is dedicated to protecting your privacy.
Thank you for choosing us.